Refunds and cancellation

Last updated 24 September 2026

The policy

7 days, no questions, a full refund. If you ask within 7 days of your payment, we refund the whole amount. We do not ask why, and you do not need to have used the app a certain amount, or at all.

How to ask

Write to us from the address you paid with, using the details on our contact page. Tell us you would like a refund. You do not need to give a reason.

When you get the money

We start the refund as soon as we have your message. Once we do, the money is returned to the original payment method by our payment provider. How long it then takes to appear on your statement is your bank’s or card issuer’s timing, not ours — it is commonly a few working days.

After 7 days

Both plans are single payments, so there is no recurring charge to stop and nothing to cancel. An annual purchase simply runs out at the end of its year; a lifetime purchase does not run out. After 7 days we do not refund a purchase, but you keep the access you paid for until it ends.

If something is wrong

If you paid and did not get access, that is a fault on our side rather than a refund question. Contact us and we will fix the access — and refund you as well if you would rather not wait.